When the Amazon app isn’t functioning, you may need to try a few different things to get it back up and running.
There are a few things you may do if the Amazon app is not functioning on your device. First, try uninstalling and reinstalling the software, and see if there are any available updates.
Amazon App Not Working? 7 Ways To Troubleshoot
Using the Amazon app, you can explore the website, check the availability of items, make an order, and see its current status.
You may have grown to depend on an app like Amazon because of its versatility, which is why bugs and other issues with its functionality may be so annoying.
However, keep your chin up. There are a few different things you may do if your Amazon app stops responding or shows an error.
1. Start the Amazon app again
When the Amazon app doesn’t launch or load the home page correctly due to a software issue, it’s one of the most frequent (and easiest to fix) difficulties people encounter.
You should exit the program altogether as a first step (sometimes called force closing the app). Here are the relevant instructions if you’ve forgotten how to exit an app on Android or iOS.
Try restarting the program after you shut it to see if it resolves the issue.
2. Ensure that you have access to the Internet
It’s also conceivable that the Amazon app’s malfunction results from a lack of network access.
The Amazon app requires network access, either via Wi-Fi or cellular data, in order to function. Check the phone’s status at the top of the screen to ensure solid WiFi or cellular connectivity.
If it is unclear whether or not you have stable service, you may test your connection by using a different program that requires internet connectivity.
3. Verify that there is an updated version of the program
There might be an issue with the Amazon app that is preventing it from functioning. This might be due to a number of factors, including the fact that it is not supported by your phone’s operating system version.
While it is recommended that you set your applications to update automatically, it never hurts to double-check in case there is a newer version available that hasn’t been loaded.
Find out how to update applications on Android and iOS right here and right here, respectively.
4. Restart Your Phone
If the Amazon app still won’t work after that, try restarting your phone completely to get rid of any temporary software problems.
A standard Android phone’s power-off procedure involves holding the power button for many seconds, or bringing down the phone’s Control Center and tapping the power icon. Regardless of the iPhone model you have, this is how to restart it.
5. Clear The Amazon App’s Cache
The Amazon app sometimes has issues when its cache is cleared. It’s possible that clearing the cache will fix the program if it’s been corrupted.
To delete the cache from an iPhone app, you must first remove it and then reinstall it from the App Store. However, Android users may delete the Amazon app’s cache without uninstalling the program altogether:
- You may do this by launching Settings and then selecting the Apps tab.
- If you need to, choose to See all applications and then select Amazon Shopping.
- Utilize the available cache and storage space.
- Then, choose the “Clear storage” option.
6. Reinstall The Amazon App
The integrity of your Amazon app or related files is another possible issue. To fix this, just uninstall the Amazon app from your phone and reinstall it from your device’s app store.
Make sure you remember your Amazon account details in case you need to re-enter them.
7. Update The Phone Operating System
Is there a significant upgrade for the phone that has to be installed? The Amazon app may malfunction if you have an uninstalled or incompletely installed version of iOS or Android.
Make sure your mobile device has the most recent operating system update installed to avoid any software issues. The newest versions of Android and iOS may be downloaded and installed by following these links.
Quick Links:
- How To Update Peacock TV On Amazon Fire Stick?
- How To View Archived Orders On Amazon?
- How to Leave Seller Feedback On Amazon?
- How Long Does It Take To Get Paid By Amazon FBA?
Conclusion: Amazon App Not Working 2024
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